SHIPPING

We offer free shipping on all orders over $80.

Flat shipping rate of $7.95 for all orders under $80.

We are currently only available within Australia and do not offer international shipping.

We handcraft each and every item we send out so that your items are new and fresh for when you receive them. Unfortunately this takes a little longer then mass produced products, so please allow a few days for your order to be shipped. You will receive an email notification once your order has been dispatched from our studio. Once shipped, please allow 3-5 business days to receive your order.

 

RETURNS & DAMAGED ITEMS

If you receive your products damaged, we will be more then happy to replace your items providing you email us with a picture of your damaged product, a description of the damage to the product and your details to annabella.lumba@gmail.com within 5 days of purchase. Once this information is received we will notify you via email and will send out your new products as soon as possible.

We hand make each and every one of our products, putting a lot of care, detail and love into each item, therefore we do not offer refunds on any of our products. If your item is delivered to you damaged, as long as you comply with the above information, we will happily replace this for you.

Please note: we do not offer exchanges or refunds in the instance you change your mind. All sales are final so please choose your items carefully.

 

WHOLESALE

We are always on the lookout for like-minded business that have an interest in natural, vegan and plant based products. If you are interested in stocking our range within your store, please contact us at annabella.lumba@gmail.com and we will be happy to discuss this with your further.